Product:
Workd Candidate Panel
Timeline:
March 2020 – May 2020
My Role:
UX Research, UI/UX Design
Tools:
Figma, FigJam, Notion.
Platform:
Web application.
Team Collaboration:
Product, Marketing, Support, and Tech.
Workd is also a doorway to connecting job seekers with employers. Our main challenge is to design a portal that helps job seekers with career-changing opportunities.
Design a conversion-friendly user flow.
Get a more efficient, functional, and scalable job application process with more efficient, functional and scalable.
The number job applications was increassed by 45%.
A job portal with more efficiency and functionality job search experience.
Design Candidate Panel from Scratch
Our main challenge was to design a portal for the candidates, where they can explore new opportunities, apply for them, and get hired by the employer.
It has to be easily used by the non-tech people.
Candidates can get new relevant job posts notifications.
Candidates can get connected with the employer.
Candidates can go through the hiring process and also get hired by the employer.
The UX Process
When we have minimal time and resources, selecting an efficient, sustainable, and flexible design process is always challenging. I have chosen the approach to the Lean UX process. It is an iterative process with three simple steps.
Think
Make
Check
...and keep repeating the steaps.
The Discovery
The discovery phase was a quick, high‐intensity effort that allowed us to -
Define project goals and milestones
Audit the existing process faults
Review the existing solutions by other similar products
Understand business visions
Empathize the users' needs, behaviors, and pain‐points
Understand technological feasibility and constraints.
Here are three considerations that help me to understand and prioritize the issues.
How satisfying is the solution for users?
How well is this solution for users' problem solving and also good for business?
How challenging would it be to build from the technical feasibilities and limitations?
The Findings
We have sessions with 10 job seekers and 3 employers. We also had brainstorming discussion sessions with our internal cross-functional team members. So what we found-
The job seekers used different platforms to apply for jobs but 75-80% time they don’t get a response.
It is a hassle to fill up a lot of input fields when applying for a job.
Uploading relevant attachments is time-consuming and very hassling for low-speed internet connectivity.
It is hard to reach the hiring team or company and also get informed on the hiring process.
The employers get the applications from different platforms and 80-85% time they get irrelevant candidates.
It hassles to sort out and organize the best candidates from a huge number of applicants. Also, automate the hiring process.
Research
I analyzed BDJobs, LinkedIn, Glassdoor, Indeed, and other popular hiring platforms. I analyzed their user journey flows, job application process and the hiring process.
Idation & Testing
The following steps were to sketch wireframes based on the user flow maps and built the flow and low-fidelity prototype for a series of testing sessions.
Creating wireframes helped me to visualize the ideas and gave us the basic structure for how users would use the app.
When creating these wireframes, we kept the user needs from the earlier findings and research in mind.
I have done several testing sessions with a close group of users.
UI Design
Before starting the UI design process, I always built a highly customizable design style guideline and reusable components.
I have designed a design style guideline and reusable components.
Testing & Validation
The goal was to assess the app's overall usability and identify areas for improvements that could facilitate the completion of the tasks. The participants were given the same set of jobs.
Due to the NDA issue, I've only shared the information authorized by the authority.
Refine & Deploy
Based on the usability testing sessions, we refined and updated the design. Then, we created deliverables for development handover. I maintained continuous communication with the developers during the development period.
After the successful deployment, it is time to collect feedback from the user.
Results & Future Iteration
The number job applications success rate was increassed by 35%.
Let's Work Together!
Book a Schedule
My Resume & Portfilio
Download my Resume and Offline Portfolio in PDF.